Where will you find a family electrical and electronics business with an old fashioned approach to its customers allied to a thoroughly up-todate knowledge of the market?
The answer is Newbury Radio which has been in business for 50 years and has been under its current management for the last 17. Newbury Radio believes that its customers deserve good products and service to match, and that’s what it endeavours to give, week-in and week-out. People mistakenly believe that all this is going to come at a premium and that they’ll be better off buying from one of the large multiple suppliers, but that simply isn’t the case.

Because Newbury Radio is a member of the 800-strong Euronics Group of independent retailers, with a turnover in excess of £350 million, it is able to buy in bulk, therefore making major savings which are then passed on to the customer. Neither are there hidden costs involved. Newbury Radio is happy to deliver
and install appliances free of charge, to remove all packaging and, usually, the old appliance as well.

The company bends over backwards to be flexible and accommodating with its customers in the matter of delivery days and times. It understands that nobody wants to have to take time off work and to wait in all day for a delivery. It is happy
to find a time and day which suits the customer.

Newbury Radio will also try to help out in an emergency, particularly if a fridge or freezer breaks down. It understands the need for an immediate replacement and will always try to help towards that end. Its staff are all fully trained and able to deal with most problems – something which customers won’t necessarily find with the chain stores. As to its products, whether it’s the latest in plasma TV sets, sound systems,
fridges and washing machines or even a replacement stylus for your turntable, Newbury Radio can usually come up with the goods. Its motto has always been and continues to be “Our service is your guarantee of satisfaction.”